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Terms and Conditions
Terms and Conditions of Sale for Springbok Designs
1. Introduction
Welcome to Springbok Designs! These Terms and Conditions of Sale ("Terms") govern your purchases from Springbok Designs (referred to as "we," "us," or "our") whether in-store, online at www.springbokdesigns.co.uk, or through other sales channels. By placing an order or making a purchase, you agree to be bound by these Terms. Please read them carefully before making a purchase.
2. Orders and Acceptance
- Order Placement: When you place an order, you are making an offer to purchase products or services under these Terms.
- Order Acceptance: We reserve the right to accept or reject your order at our discretion. We will confirm acceptance of your order by email.
- Order Changes: Once an order is accepted, changes may be possible but are not guaranteed. Contact us as soon as possible if you need to modify your order.
- Availability: Product availability is subject to change. If a product you order is unavailable, we will contact you to discuss options such as a refund, alternative product, or backorder.
3. Pricing and Payment
- Prices: Prices are displayed on the relevant sales channel and / or www.springbokdesigns.co.uk and are subject to change without notice.
- Taxes: You are responsible for any applicable sales tax or other taxes related to your purchase.
- Payment Methods: We accept credit cards, debit cards, & gift cards.
- Payment Processing: Payments will be processed at the time of ordering.
4. Shipping and Delivery (if applicable)
- Shipping Costs: Shipping costs (if applicable) will be calculated and displayed at checkout.
- Delivery Time: Estimated delivery times are provided for informational purposes only and are not guaranteed. We are not responsible for delays caused by shipping carriers.
- Shipping Address: You are responsible for providing a correct and complete shipping address.
- Risk of Loss: The risk of loss or damage to products passes to you upon delivery.
5. Returns and Exchanges
- Return Policy: Our return policy is for received items that are not as described and only applicable for 14 days from time of purchase. You can find our full return policy at https://springbokdesigns.co.uk/returns-policy
- Exchanges: Exchanges are only valid on items that are NOT customised.
- Refunds: Refunds will be processed within 24 hours of accepting your refund request and are subject to the payment providers completion timeframes.
6. Product Information
- Product Descriptions: We strive to provide accurate product descriptions. However, slight variations in color, size, or other details may occur.
- Product Use: You are responsible for using products safely and in accordance with any provided instructions.
7. Warranty (if applicable)
- No warranty is offered unless clearly stated within the product description.
8. Limitation of Liability
To the fullest extent permitted by law, Springbok Designs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your purchase or use of our products or services.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the UK.
10. Entire Agreement
These Terms constitute the entire agreement between you and Springbok Designs regarding your purchases and supersede any prior agreements or understandings.
11. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on www.springbokdesigns.co.uk and are effective upon posting. Your continued use of our services constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at: info@springbokdesigns.co.uk
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